Bunch Bikes Review: Family-Friendly Electric Cargo Bikes (2024)

Founded in 2016 by bicycle-enthusiast, Aaron Powell, Bunch Bikes is a growing brand that sells high-quality electric cargo bicycles at reasonable prices. With a strong focus on family and sustainability, these built-to-last bikes are carefully crafted from top-shelf materials and components.

Recently, Bunch Bikes has enjoyed a surge in popularity after making an appearance on the hit television show, Shark Tank. Since launching its first front-load cargo bike, The Original, the company has expanded its lineup to include 4 additional models and a wide range of accessories. In addition to their 5 regular production models, Bunch Bikes can also do custom builds for a variety of commercial applications such as urban delivery, beverage bikes, and more.

Each Bunch e-bike arrives fully assembled and dialed in by a setup expert at the brand’s Denton, TX headquarters. When the bike arrives on your doorstep, it’ll be ready for your family to enjoy. While this is more costly and time-consuming for the company, it ensures that each and every bike they ship is properly assembled and ready to roll. This is a nice touch, and it saves customers from the agony of a multi-day assembly or expensive trip to their local bike shop.

We also want to mention that Bunch Bikes is an extremely friendly, down-to-earth company that takes a lot of pride in customer service. In the electric bike industry, it’s not uncommon to encounter non-existent customer support and failure to follow through on things like warranty claims — you won’t find that at Bunch Bikes. Customer service is super responsive (more on that below), eager to please, and a pleasure to deal with. There are a variety of contact options available, including email, phone, text, and social media.

Bunch Bikes is a super cool company that stands behind everything they make (would you expect anything less out of Texas?). With a 14-day, no-questions-asked, money-back guarantee and rock-solid lifetime warranty coverage on the frame, you’ll have peace of mind knowing that you’re fully protected. Additionally, all components are covered by a 1-year warranty on manufacturer defects.

In terms of the responsiveness of the brand’s customer support, it’s top-shelf. We test the customer service response times of each brand we review, and Kyle over at Bunch Bikes got back to us with a super friendly email reply to our submitted question in only 8 minutes…

Lastly, Bunch Bikes also has a growing range of awesome accessories including covers, spare parts, seats and cushions, security locks, helmets, and more. With these optional add-ons, you’re guaranteed to get even more enjoyment out of your cargo e-bike.

Our favorite accessories include the sun shade and covers, which do a great job of keeping your priceless passengers comfortable while cruising — no matter the weather. The sunshade helps to prevent sunburn and will keep your kids and pets cool on hot summer days, while the rain cover ensures that your bike’s cargo area stays bone-dry during bouts of inclement weather.

Have you personally dealt with Bunch Bikes or ridden their electric cargo bikes? If so, please let others know what you think about them!

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